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Almost all orders are shipped within 2-7 business days from the order submission date. That being said, it is important to note that the exact shipping time can differ from order to order.
Please note that, currently, there are temporary shipping restrictions in place that affect some shipping carriers. Delivery to a particular country might be suspended or delayed.
So please make sure to confirm you have the correct sizes in your cart before checkout.
Please keep track of your delivery day so you know when it's being delivered. Unfortunately, Package Theft is not covered with Shipping insurance and we cannot/will not replace orders or refund orders at our expense.
On 100% Cotton T-Shirts (excluding heathered shirts), the print comes out very vibrant an high quality. On Poly-blend Sweatshirts (and hoodies), they come out looking vintage/faded, not as vibrant.
But if the order has already started fulfillment, it wouldn't be possible to change or even cancel the order anymore. The order can only be changed or canceled only while the order is waiting for fulfillment.
DTG-printed apparel can be tumble-dried on a low cycle, but hang-dry works best. When it comes to ironing, use cool iron inside-out. Don't iron the print.
Follow these instructions carefully to avoid fading and cracking of the print, and shrinking the garment that can occur if you wash or dry it on a high setting.
Totally Idol cannot guarantee that the color you see accurately portrays the true color of the product.
The size and placement of the designs on the final product may not match exactly as shown on the mock-up. The cut and fit of the clothing may differ from what is shown in the mock-ups.
Due to the settings of your monitor (such as brightness and contrast) and the digital printing technology, the colors you see in the final product may be different from the mock-ups.
Thank you for your understanding!